Privacy policy

Mac Caddy operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Mac Caddy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or complete another transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including information you provide when contacting us with a customer-support inquiry.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information regarding how and when you interact with or navigate the Services.

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.
From our service providers, including when we engage them to provide technology, payment processing, fulfillment, shipping, analytics, customer support, or other services on our behalf.
From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items you may be interested in, send account and order notifications, process purchases and other transactions, create and manage your account, arrange shipping, address approved return or refund requests, enable reviews, and provide a customized shopping experience. This may include using your personal information to tailor and improve the Services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, or promotional communications by email, text message, or postal mail and displaying online advertisements for products or services on the Services or other websites. This may include advertising based on products you previously purchased, viewed, or added to your cart and other activity on the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services.

If you create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.

Communicating with You

We use your personal information to provide customer support, respond to your inquiries, provide effective service, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies. We may also use this information to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings and to enforce or investigate potential violations of our terms or policies.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

With Shopify, fulfillment providers such as Printful, payment processors, shipping carriers, vendors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners that provide marketing services or advertise to you. Our business and marketing partners use your information in accordance with their own privacy notices.
When you direct or request us to disclose information to a third party, consent to the disclosure, or use a feature that requires the disclosure, such as shipping products or using social-media widgets or login integrations.
With our affiliates or within our corporate group, if applicable.
In connection with a business transaction, such as a merger, acquisition, sale, reorganization, or bankruptcy.
To comply with applicable legal obligations, respond to subpoenas, search warrants, and similar requests, enforce applicable terms or policies, and protect or defend the Services, our rights, and the rights of our users or others.

Depending on where you reside, you may have the right to direct us not to sell or share your personal information for targeted advertising based on your online activity across different merchants and websites. You may exercise applicable opt-out rights through our Data Sharing Opt-Out page:

https://maccaddygolf.com/pages/data-sharing-opt-out

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you reside.

To help protect, grow, and improve our business, we may use Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights over Shopify’s use of your personal information.

To learn more about how Shopify uses your personal information and the rights you may have, visit the Shopify Consumer Privacy Policy and Privacy Portal:

https://privacy.shopify.com/en

THIRD-PARTY WEBSITES AND LINKS

The Services may provide links to websites or online platforms operated by third parties. If you follow a link to a website or platform that is not affiliated with or controlled by us, you should review that party’s privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of third-party websites or platforms, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public venues, including third-party social-networking platforms, may be viewable and used by other users or third parties. Including a link does not necessarily imply that we endorse the content, owners, or operators of the linked platform.

CHILDREN’S DATA

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined by applicable law, personal information belonging to individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

No security measure is perfect or impenetrable, and we cannot guarantee perfect security. Information transmitted to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below. These rights are not absolute, may apply only in certain circumstances, and may be declined as permitted by applicable law.

Right to Access or Know: You may have the right to request access to personal information we maintain about you.
Right to Delete: You may have the right to request that we delete personal information we maintain about you.
Right to Correct: You may have the right to request that we correct inaccurate personal information.
Right of Portability: You may have the right to receive a copy of your personal information and request that we transfer it to a third party, subject to applicable exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on where you reside, you may have the right to opt out of the sale or sharing of personal information or its processing for targeted advertising.

You may exercise applicable opt-out rights through our Data Sharing Opt-Out page:

https://maccaddygolf.com/pages/data-sharing-opt-out

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat it as an opt-out request for the device and browser you use where required by applicable law. If Shopify can associate the signal with a Shopify account, the request may also be applied to that account.

To learn more about Global Privacy Control, visit:

https://globalprivacycontrol.org/

Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your browser or device.

MANAGING COMMUNICATION PREFERENCES

We may send you promotional emails. You may opt out at any time by using the unsubscribe option included in those emails. If you opt out of promotional communications, we may still send non-promotional messages concerning your account, orders, or other transactions.

EXERCISING YOUR RIGHTS

You may exercise applicable rights through the Services or by contacting us using the information below.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing a request, as permitted or required by applicable law.

You may designate an authorized agent to submit a request on your behalf where allowed by law. Before accepting a request from an agent, we may require proof that you authorized that person to act on your behalf, and we may require you to verify your identity directly with us. We will respond within the time required by applicable law.

To learn more about how Shopify uses personal information and the rights available regarding information processed by Shopify, visit:

https://privacy.shopify.com/en

COMPLAINTS

If you have a complaint regarding how we process your personal information, please contact us using the information below. Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data-protection authority.

INTERNATIONAL TRANSFERS

We may transfer, store, and process your personal information outside the country in which you live.

If we transfer personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant United Kingdom authority, unless the information is transferred to a country determined to provide an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide any notice required by applicable law.

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise an available privacy right, please contact us:

Email: maccaddygolf@gmail.com